Terms and Conditions
Terms & Conditions
Welcome to Sri Shakthi Foods. By accessing or using our website and placing an order, you agree to follow and be bound by these Terms & Conditions. Please read them carefully before using our services.
1. About Sri Shakthi Foods
Sri Shakthi Foods is a homemade food brand offering products such as pickles, podulu (spice powders), masalas, and specialty food items. All products are prepared using traditional methods with a focus on quality and hygiene.
2. Website Use
By using this website, you agree:
Not to misuse the website or its content
Not to attempt unauthorized access to the website
Not to copy, reproduce, or resell website content without permission
We reserve the right to restrict access to any user who violates these terms.
3. Product Information
We make every effort to display accurate product descriptions, pricing, and images. However:
Actual product appearance may slightly vary due to lighting, packaging updates, or handmade preparation
Taste and texture may vary slightly between batches as products are homemade
Sri Shakthi Foods reserves the right to update product details at any time without prior notice.
4. Orders
When you place an order on our website:
You agree that all information provided is correct and complete
Your order is confirmed only after successful payment (for prepaid orders) or confirmation (for COD if available)
We reserve the right to cancel any order due to product unavailability, incorrect pricing, or suspicious activity
5. Pricing & Payments
All prices are listed in Indian Rupees (INR)
Prices may change without notice
Payments are processed securely through third-party payment gateways
Sri Shakthi Foods does not store sensitive payment details such as card numbers.
6. Shipping & Delivery
Shipping and delivery timelines depend on your location and courier service availability.
For full details, please refer to our Shipping Policy page.7. Returns & Refunds
Since our products are food items, we do not accept returns once delivered.
Refunds are provided only for valid cases such as damaged or wrong products.For full details, please refer to our Returns & Refund Policy page.
8. Cancellations
Orders can be cancelled only if:
The order has not yet been packed or shipped.
Once an order is shipped, it cannot be cancelled.
9. Intellectual Property
All content on this website, including:
Logo
Product names
Images
Text and design
is the property of Sri Shakthi Foods and may not be copied, reused, or reproduced without permission.
10. User Responsibilities
Customers are responsible for:
Providing accurate shipping address and contact details
Ensuring availability at the delivery location
Storing products properly after delivery as per instructions (if mentioned)
11. Limitation of Liability
Sri Shakthi Foods is not responsible for:
Delays caused by courier partners
Delivery failure due to incorrect address or customer unavailability
Taste preferences (as taste is subjective)
Minor variations in handmade food products
Our maximum liability is limited to the amount paid for the product.
12. Privacy
We respect your privacy. Please refer to our Privacy Policy page to understand how we collect and use your information.
13. Changes to Terms
Sri Shakthi Foods may update these Terms & Conditions at any time without prior notice. Updates will be posted on this page.
14. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of the appropriate courts in India.